Privacy Policy

1. Introduction

Tingo Hub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform. By accessing or using Tingo Hub, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, and other identifying information you provide during registration.
• Payment Information: Billing address and payment details (e.g., credit card information) when you subscribe to our services.
• Usage Data: Information about your interactions with the platform, including IP address, browser type, and access times.
• Cookies and Tracking: Data collected through cookies and similar technologies to enhance user experience.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and maintain our services.
• To process transactions and manage subscriptions.
• To personalize user experience and improve our platform.
• To communicate updates, promotions, and service-related announcements.
• To comply with legal obligations and enforce our Terms and Conditions.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist in providing our services, such as payment processors and hosting providers.
• Legal Authorities: When required by law or to protect the rights and safety of Tingo Hub and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• To access and update your personal information.
• To request deletion of your data, subject to legal obligations.
• To opt-out of marketing communications.
• To lodge a complaint with a data protection authority.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our platform or via email. Your continued use of the platform after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@tingohub.com
• Phone: +254 718 521 866
• Address: Eldoret, Kenya